WARRANTY
WRISTBEAMS™ LIMITED LIFETIME WARRANTY
Quality You Can Trust. Built to Last.
At Wristbeams™, we stand behind the quality and craftsmanship of our products. That’s why we proudly offer a Limited Lifetime Warranty to give you confidence with every use.
WHAT THIS WARRANTY COVERS
Your Wristbeams™ is warranted to be free from defects in materials and workmanship under normal use for the lifetime of the product.
If your Wristbeams™ fails due to a manufacturing defect, we will at our discretion replace it with a new one.
WHAT “LIFETIME” MEANS
“Lifetime” refers to the reasonable usable life of the product, as determined by Wristbeams™, based on normal use.
WHAT’S NOT COVERED
This warranty does not cover damage resulting from:
- Misuse, abuse, or improper handling
- Accidents, drops, or impact damage
- Unauthorized modifications or repairs
- Normal wear and tear (including cosmetic damage)
- Water damage beyond the product’s stated resistance level
- Battery degradation over time (for rechargeable components)
Warranty is voided if Wristbeams™ exterior casing is opened. Opening or visible attempts to open or repair the Wristbeams™ may cause damage to the product or personal injury. Under normal conditions, LED chips should not wear out and do not need to be replaced.
HOW TO MAKE A WARRANTY CLAIM
To submit a claim, please contact us at:
📧 support@wristbeams.com
🗨️📞+1 844-WRISTBM
Include:
- Proof of purchase
- Description of the issue
- Photos or videos (if applicable)
Our team will review your request and respond promptly with next steps.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
